Forecasting and reorder
How forecasting works — the methods, with worked examples.
Help Center
Know what to reorder, send purchase orders to your suppliers, and keep count of your stock, all inside Shopify. Here's how Shelfcast works.
New to Shelfcast?
Section titled “New to Shelfcast?”What is Shelfcast?A plain-English tour of what the app does, what it leaves to Shopify, and the words it uses.
Install and first syncWhat Shelfcast reads from Shopify, how long it takes, and how it stays up to date.
Your setup checklistThe five steps on your Home page, and what each one does.
Moving from StockyBring your suppliers, purchase orders and adjustment history across in the right order.
Popular guides
Section titled “Popular guides”Purchase orders
Create a purchase order · Send it to your supplier · Receive stock
Received stock goes straight into Shopify, without overwriting sales made meanwhile.
Suppliers
Add your suppliers · Link products to suppliers
Link all of one vendor’s products to a supplier in one go.
Stock counts
Run a stock count · Counting on a phone or offline
Scan or type as you go, and keep selling while you count.
Import and export
Import a CSV · Export your data
Every column name the import recognizes, in one place.
Plans and billing
Plans and pricing — what Starter, Growth and Pro include, and how to change or cancel.
Everything is billed through your Shopify bill.
Stuck on something?
Section titled “Stuck on something?”TroubleshootingMissing suggestions, stock that didn't change, skipped import rows, and what each message means.
GlossaryAvailable, incoming, lead time, pack size — every term in plain English.
SettingsEvery setting, its default, and what it changes.
Privacy and your dataWhat Shelfcast stores, what it doesn't, and what happens when you uninstall.
Still stuck? Email support@portsidelabs.io — a person reads it.